Shipping & Handling

Shipping

 

If you're situated in TAS, NT, or a remote area, reach out for a quote. A nominal surcharge of $100 per furniture piece may apply to these locations.If the shipping costs are not feasible, we will inform you as soon as possible.

Pre Orders & ETA Items.

Experience has shown us that one of the most common requests is for clarification on pre-order dates.

These dates are recommended dispatch dates from the supplier or manufacturer, and while we strive for timely deliveries, they may be subject to slight changes beyond our control, up to a maximum of 15 days. In the rare event of a longer delay, we will promptly notify you through email.

Handling

We pack with Love & Care.

Handling of Small to Medium items will take 2-5 days, while Furniture may require up to 10 working days due to careful packing to prevent any damage in transit. Each box is packed individually to ensure safe handling. Your patience is appreciated as we strive to offer the best service.

After receiving your tracking number, expect your items in less than 5 working days. 

Should we experience delays in processing times due to factors beyond our control we will reach out to you via phone or email