Aftercare policy

We act on your behalf to handle claims. Approval for exchanges or refunds is pending completion of the procedure and brand authorisation for next steps.

 

The list of brands below are those that prefer customers to contact them directly for issues with care and warranty.

Brands  Customer Care Info

BabyBrezza

https://www.babybrezza.com.au/pages/warranty

Email : info@cnpbrands.com.au

Tasman Eco

 

https://tasmaneco.com.au/warranty-information/

Troll,Leander,Linea

Owlet, Babydan,Done by Deer

Bumbleride, Mininor, Pixiebaby

www.danishbydesign.com.au/product-issue-form

Maxi Cosi, Mothers Choice ,

Safety First,Tiny Love 

https://australia.doreljuvenile.com/service-menu/contact 
Thulle 

https://app.smartsheet.com/b/form/ 0fe17fe4f893414f827013abf17b4e7b

 Edwards & Co

https://support.edwardsandcobaby.com/s/log-product-issue

 

Veebee ,Valcobaby

https://warranties.valiantbrands.com.au/

Mountain Buggy

Fill the form below

Phil & Teds

Fill the form below

Britax

Fill the form below

Britax only collect items from our store for repairs.

Not from customers address.

Silvercross

https://silvercross.com.au/pages/repairs-submissions







For all other brands

Fill the form below